Otter Products is hiring for an Authorized Reseller Specialist to join our brand protection team. This role can work remotely in the US.

 

This Authorized Reseller Specialist will participate in the continued development and implementation of brand protection strategy which may include researching and investigating authorized resellers and distributors for diverted product. This role will ensure resellers for all products within the Otter Products family of companies are properly approved by receiving and processing all applications from resellers and maintaining an audit process for ongoing compliance. The Authorized Reseller Specialist will initiate and interpret product searches and use that data to uniltaerally enforce Otter Products’ Minimum Advertised Price (MAP) Policy.

At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation.

Through our industry-leading brands – OtterBox, OtterCares - we provide our partners the number-one selling and most trusted products in our categories. Our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give - together.

By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in our future through education that inspires kids to change the world.

And even as our global community of Otters continues to grow, our founder’s core values are still at the heart of everything we do. We measure our success by our ability to give back to our communities and strengthen opportunities for all.

For more information visit otterproducts.com

• Responsible for the receipt and review of new reseller applications for Otter Products family of companies
• Maintain Brand Protection and MAP web pages with up-to-date and relevant information
• Respond to daily inquiries from distributors and Sales team regarding the Authorized Reseller Program (ARP) including answering questions on final application status and conducting informational meetings as needed
• Maintain weekly whitelist of approved resellers and provide daily and monthly communication to distributors regarding authorized reseller application status
• Daily enforcement of MAP including but not limited to sending notices to resellers and/or distributors of potential violations
• Monthly review and reconciliation of sales reports against distributors’ whitelists
• Maintain detailed records in the Brand Protection database including application status
• Audit authorized online resellers for quality compliance and initiate corrective action with non-compliant resellers
• Partner with sales team regarding account-managed accounts and distributors to ensure quality compliance with the authorized reseller program
• Research unauthorized product distribution and initiate the internal corrective action process if necessary
• Participate in the identification of unauthorized online marketplace sellers and enforcement activities including the creation of appropriate communication of identified violations and compliance follow-up activities
• Partner with merchandising team regarding enforcement of off-MAP promotions
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment
• Other duties as required

• Bachelor’s degree required. Experience in lieu of degree may be considered.
• Minimum of three years of experience of intellectual property protection, managing compliance with business policies, administration or customer service/account onboarding required.
• Experience with reviewing contracts preferred. 
• Consumer goods company experience preferred.
• Brand protection and/or intellectual property enforcement experience preferred.

Otter Products, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, national origin, disability, veteran status, or any other characteristic or status protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and in accordance with all other applicable federal, state and local laws.

USD $60,000.00/Yr.

USD $75,000.00/Yr.

Otter Products offers a robust benefits package to eligible employees including medical, dental, vision, basic life, voluntary life, long-term and short-term disability, employee assistance program, flexible spending accounts, health savings account, and 401(k) retirement plan. Additionally, for eligible employees, we offer accrued paid time off based on seniority, volunteer time off, parental leave, bereavement leave, company holidays, and years of service awards. Check out otterproducts.com/careers/why for more info., Variable Incentive Program - This position is eligible for the Profit Sharing Program.