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Otter Products International (Otterbox Hong Kong) is seeking an Inventory Specialist, to join our APAC team! The Inventory Specialist will be responsible for working with the Demand Planning, Customer Operations, Sales and Procurement teams to manage inventory with the primary aim of achieving on-time-delivery to our customer’s requests: all while striving towards inventory turns goals.
This Otter will be responsible for monitoring and reporting on inventory levels and will beaccountable for communicating key changes and exceptions to the Sales and Operations teams as well as contributing to the Regional and Global Integrated Business Planning to process. They will also have strong interpersonal communication skills to get the job done effectively and efficiently. This role will be based in our office in Hong Kong
The Financial Analyst II is part of the Global Finance team which collects and analyzes data to develop annual budgets and periodic forecasts. The position partners with other departments to understand key business issues and analytical needs. This Otter will utilize financial modeling including risk assessment and ROI maximization to uncover cost savings opportunities and improve financial performance. The Financial Analyst II breaks down the big picture vision of Otter Products into manageable pieces. Additionally, the Financial Analyst II is responsible for surfacing and presenting key business insights and recommendations to the management team.
Otter Products is currently recruiting for a Materials Scientist to join our Advanced Tech team at our Fort Collins, CO headquarters. Intrigued? Keep reading…
As the Materials Scientist, you will be responsible for identifying and recommending materials-based solutions for our various product lines. Working with external suppliers, manufacturers and our internal test team, you will create opportunities for Otter Products to continue to innovate. Taking design requirements and identified challenges and turning them into materials focused initiatives will be asked of you in this role. If you enjoy all things polymer and are looking for a role that offers both hands on application and theoretical brainstorming, then keep reading!
Otter Products is currently recruiting for a Logistics Specialist, specialising in Reporting to join our Logistics team on a 12-month Fixed Term Contract! As Logistics Specialist, you will be responsible for delivering analytical/reporting support to key stakeholders across the logistics operation for a variety of purposes. You will report directly to the Logistics Manager, and you will be responsible for Logistics Projects, Data Management of Logistics Planning, Reporting/Visualization and Continuous Improvement.
The ideal candidate will possess excellent analytical and quantitative skills, with the capability to create data visualisations for all audiences. Having the ability to handle multiple tasks with changing priorities is a must. Does this sound like you? If so, Otter Products may be a great place to grow your career!
The Mechanical Engineer will support engineering and product development initiatives by using creative problem solving skills to generate the innovative products that our customers have grown to love.
Otter Products is currently recruiting for Full-Time Bi-lingual (English/French) Customer Service Representatives to join our best in class Customer Service team! In this role, you will represent the brand by being advocate of our products and core values by assisting our consumers via multiple platforms, including phones and email. Intrigued? Keep reading…
At Otter Products, we’ve thrown the script out, encouraging our Customer Service Representatives to provide an excellent consumer experience by engaging with everyone they assist using their stellar interpersonal skills. The Customer Service Representative fills much of their day answering a high volume of back-to-back incoming calls in a fast-paced atmosphere where assisting our consumers with passion and care is top priority. Our representatives assist consumers with questions surrounding product knowledge and warranties on all products, while also providing information and sales support about products that match the consumer’s needs. The Customer Service Representative may also be assigned to assist consumers through our email or chat channels in both French and English.
A successful candidate will have a passion for customer service, a positive attitude, strong problem-solving skills, excellent written and verbal communication, and the ability to multitask accurately and effectively. You must know your way around basic IT equipment (see items detailed below), as you are expected to set up your remote workspace and navigate computer systems and applications with only remote support/assistance. Does this sound like you? If so, Otter Products may be a great place to grow your career!
CSRs on our French speaking team receive skill based pay!!
Additional Details and Requirements (PLEASE READ):
- Available Schedule:
- 40 hours/week: Monday - Friday, 8:00 AM to 5:00 PM MT
- Please note:This role requires you to participate in a quarterly shift bid, which could result in a possible schedule change based on business needs. A shift bid occurs to balance incoming volume and the agents’ schedule. Agents can indicate their preferences for upcoming available shifts based on their performance.
- Location Requirements:
- This role is 100% remote
- We provide:
- Laptop, docking station, and all required cables (up to a 50ft. Ethernet cable)
- Two monitors with stands
- Keyboard and mouse
- Wireless headset
- Monthly "internet allowance" to offset the cost of your internet service (subject to payroll taxes)
- NOTE: Provided equipment is intended for work purposes only.
- You provide:
- A quiet workspace where confidential information is secure
- Reliable internet service
- Your undivided attention for our customers
- Your stellar French and English speaking, writing, and communications skills
- Hiring Process (Two Rounds):
- First round
- Resume and Hiring Manager Review Question response review
- Answers are reviewed for completeness, content, and acceptable grammar and spelling (we don't expect perfection, typos happen and we're human).
- This is your first impression. Your well-developed responses provide you the opportunity to show us a little bit about who you are and how you will represent Otter Products through written communication on our chat and email channels.
- No Otter Products knowledge or experience is required to answer these questions.
- All answers are reviewed (by the hiring managers, not AI) and used to determine the candidates that move forward to the second round.
- There is no character or word limit for your answers.
- Second Round
- A 30-minute video interview in French and English.
The Engineering Intern will support either quality, manufacturing, tooling, materials, or mechanical departments. The Engineering Intern will work on projects specific to their area while learning fundamentals of engineering.
Otter Products is currently hiring a Receiving Clerk , 3rd Shift to join our Frederick, CO Distribution Center team! Our 3rd Shift hours are Friday - Sunday from 6:00 AM - 6:00 PM (MT)
The Receiving Clerk exercises judgement within defined procedures and practices to coordinate and unload incoming inventory at the distribution center. This role will utilize warehouse management systems to validate the material list, purchase orders (PO) and part numbers in accordance with the packing slip and Bill of Lading (BOL). Additionally, this position involves the operation of machinery such as forklifts, turrets and pallet jacks to unload material from delivery vehicles in adherence with safety procedures.
The Test Engineering Intern plays an important role in analyzing issues and finding solutions that optimize our overall quality without compromising our time-to-market and customer satisfaction initiatives. We encourage a mutually beneficial environment where you will gain practical skills through meaningful tasks, learn about the inner-working of our various business operations within the Product Test team. Otter Products is strengthened by the skills and talents you will bring to our team. You will be provided with opportunities for professional growth and development (and a paycheck!), while being exposed to new and innovative ideas.
The Program Manager (PM) having more professional experience uses concepts and company objectives to lead the successful development and launch of new products. This individual, requiring a low level of supervisory oversight, leads cross-functional teams to achieve the objectives of multiple projects/programs, while ensuring strong collaboration and communication. The Program Manager anticipates risks, problem solves, and removes roadblocks to avoid or reduce negative impact to the project/program, while participating in identifying ways to improve project execution. The Program Manager keeps stakeholders and company Leadership up to date on the status of the programs/projects they lead, and mentors less-experienced team members helping them come up to speed quickly.
The Assistant Colorist position will work with the Color, Materials and Finish team to streamline color qualifications, approvals and processes across the organization. This position will have full ownership of the solid color approval request process from concept to commercialization, to ensure consistency across all products and mediums. The ideal candidate must be accustomed to working in a dynamic, fast-paced environment under tight deadlines. They should be proactive, organized, and detail-oriented and be comfortable working with product and engineering teams to support the creation of our products.
OtterBox Hong Kong (Otter Products) are seeking a Digital Marketing Specialist to join our eCommerce team as a values member of our international sales organisation. The successful candidate will be comfortable and confident working in an international in a multicultural environment. They will be responsible for implementing, tracking, adapting and analysing digital campaigns, running personalised e-mail marketing campaigns and email nurture, delivering stand out digital product launches that focus on performance marketing and maintaining best-in-class digital content for eCommerce.
You’ll use your data analysis skills and digital marketing experience to drive business impact across Otter Products International, with a focus on the APAC market.
This is a fast-paced business and role, so the ideal candidate will have energy and drive, with an ability to manage multiple projects and meet multiple deadlines.
An expert on all things digital, the Amazon Marketing Manager will lead Amazon marketing strategy (search, display, native, programmatic, content, etc.), set Key Performance Indicators (KPIs) and report on campaign performance for assigned brand(s) in partnership with media agency. This position will maintain ownership of all aspects of program management, including, and not limited to, help to define planning parameters, budget requirements, target audience definition and much more to ensure a data-driven strategic media mix is developed and executed in order to achieve business goals. The Digital Marketing Manager will work closely with the core businesses, including Sales, Product and Marketing teams. This individual will also work closely with external agencies.
This role will focus predominantly on Amazon marketing initiatives and will also be responsible for paid media support across other retailers as needed.
Otter Products is currently recruiting for a Logistics Specialist to join our Operations team! As the Logistics Specialist, you will manage the Asia Pacific logistics functions, covering the operations from Inbound freight, 3PL activities and outbound freight to customers. This position is responsible for Logistics operation analysis to support operations decision, daily warehouse and transportation operations management, and system & process controls to achieve the business goals and on time delivery efficiently and effectively. This role will directly report to Logistics Manager located in EMEA.
The Otter will need to be very hands-on, analytical, and work in a multi-cultural and fast-moving business environment, supporting Operations of the defined region, internal stakeholders and business partners/distributors. The individual will have flexible working hour, as this position need to work with Global / Regional teams in the global logistics projects. The team has a variety of responsibilities including but not limited to Inbound Freight, Trade Compliance and Warehouse Management.
Otter Products is currently seeking a Global Environmental Compliance Manager to join our Engineering Team! You can be based in our Fort Collins, CO office with flexibility to work a portion of
your time remotely, or 100% Remote in the U.S. In this role you will plan, develop, implement, and maintain environmental regulation compliance capabilities for Otter Products in accordance with local, national, and international standards as related to our products. With limited supervisory oversight, you’ll exercise judgement to develop plans and criteria toward setting and achieving objectives to ensure our products and/or processes follow the required legal compliance frameworks on a global scale. This role applies a high level of environmental law knowledge to discern and perform environmental impact reporting requirements across Otter Products’ product materials, including plastics, power, glass, and packaging materials.
If you have a curiosity to understand and predict where technologies and products are heading in the future with a focus on identifying and managing sustainability improvement initiatives for global businesses and/or production environments, keep reading!
Otter Products is currently seeking a Principal RF Antenna Engineer to join our BluFlux team in Louisville, CO!
As a Principal RF Antenna Engineer, you will be responsible for the hands-on work required to deliver custom antenna and RF hardware solutions for the most advanced wireless products. This opportunity involves requirements definition and analysis, custom design, transition to prototyping and collecting performance data.
• In the requirements definition and options development phase, you will work cross-functionally to establish product performance metrics which translate to antenna performance metrics.
• In the design phase, you will use HFSS and other tools to create a custom antenna design for the product against the performance criteria that you have helped establish.
• In the prototyping phase, you will oversee the construction of prototypes based on either standard PCB techniques or machined or hand-built antennas.
• In the performance testing phase, you will work closely with a test engineer, a lab manager, the project manager, and a bench technician to collect, interpret, quality-check, analyze, and report results.
We are looking for someone who is passionate about solving both technical and business problems. If you are looking for a position that is a hands-on hardware delivery role, then keep reading!
The Data Engineer applies professional experience, concepts, and company objectives toward building and operationalizing the minimally inclusive data necessary for the enterprise data initiatives following industry standard practices and tools. The bulk of the Data Engineer’s work would be in designing, managing and optimizing data pipelines, then moving these data pipelines effectively into production for key data and analytics consumers like business/data analysts, data scientists or other stakeholder that needs curated data for data and analytics use cases across the enterprise. The Data Engineer also ensures compliance with data governance and data security requirements while creating, improving and operationalizing these integrated and reusable data pipelines to enable faster data access, integrated data reuse and vastly improved time-to-solution for data and analytics initiatives. Additionally, the Data Engineer will be expected to collaborate with other data team members and data consumers working on the models and algorithms developed by them toward optimization for data quality, security, and governance to put them into production leading to potentially large productivity gains.
Otter Products is seeking an Accountant to join our team on a 12-Month Fixed Term Contract. The accountant will assist in the completion of accounting administration tasks including month-end closing, financial reports and cash flow forecast.
This role report to Senior Accountant, APAC.
The IT Department at Otter Products is seeking an IT Support Specialist to join our team in Hung Hom, Kowloon as the main IT point of contact. This role will be responsible for providing troubleshooting and technical support to our internal clients in person and remotely. The ideal candidate will provide end user support for internal and external applications and handle technical escalations from the Service Desk team that require further investigation or resolution.
This person will need to be a self-starter, have excellent communication skills, possess a customer centric mindset and require low supervision and direction. You will work cross-functionally with development and infrastructure teams to quickly identify and correct IT issues. Does this sound like you? If so, Otter Products may be a great place to grow your career!
Otter Products is currently seeking a Sr. Regulatory Engineer, with experience certifying consumer electronics, to join our Engineering Team! You can be based in our Fort Collins, CO office with flexibility to work a portion of your time remotely, or 100% Remote in the U.S.
In this role you will plan, develop, and implement technical compliance capabilities for Otter Products in accordance with local, national, and international standards as related to our products. This role works with minimal supervisory oversight, so you’ll have an opportunity to apply advanced knowledge on a global scale to ensure our products and/or processes follow the required legal compliance frameworks. The Regulatory Engineer maintains knowledge of safety and regulatory compliance requirements and is involved in all phases of the product lifecycle to ensure that product safety requirements are known, understood, and incorporated into product design, testing, and manufacturing processes. Otter Products in scope includes wall chargers, power banks, wireless chargers, wireless charging stations, and interface cables.