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Otter Products is seeking an Accountant to join our team on a 12-Month Fixed Term Contract. The accountant will assist in the completion of accounting administration tasks including month-end closing, financial reports and cash flow forecast.
This role report to Senior Accountant, APAC.
Otter Products is currently recruiting for a Material Handler on 2nd shift to join our Frederick, Colorado Distribution Center team! 2nd Shift hours are Monday - Thursday 3:45 PM - 2:15 AM.
As the Material Handler, you will be responsible for loading, unloading, and moving goods, products, and parts around the distribution center. The Material Handler is key in accomplishing accurate and timely delivery of the product for the satisfaction of our customer by picking, packing, and shipping products while maintaining documentation to track materials moved.
The successful candidate will have strong math skills, be proficient with Microsoft Excel and Outlook and possess the ability to work well under pressure with the flexibility to shift focus quickly. Does this sound like you? If so, Otter Products may be a great place to grow your career!
Otter Products is currently hiring a Receiving Clerk , 2nd Shift to join our Frederick, CO Distribution Center team! Our 2nd Shift hours are Monday - Thursday from 3:30 PM - 2:00 AM (MT).
As a Receiving Clerk, you will exercise judgement within defined procedures and practices to coordinate and unload incoming inventory at the distribution center. You will utilize warehouse management systems to validate the material list, purchase orders (PO) and part numbers in accordance with the packing slip and Bill of Lading (BOL). Additionally, this position involves the operation of machinery such as forklifts, turrets and pallet jacks to unload material from delivery vehicles in adherence with safety procedures.
Accepting Applications until 8:00 AM (MT) on Monday, April 3rd
Estimated Start Date: Monday, May 8th
Otter Products is currently seeking Customer Service Representatives to join our world-class Customer Service team! In this role, you will represent the brand by being advocate of our products and core values by assisting our consumers via multiple platforms, including phones and email. Intrigued? Keep reading…
At Otter Products, we’ve thrown the script out, encouraging our Customer Service Representatives to provide an excellent consumer experience by engaging with everyone they assist using their stellar interpersonal skills. The Customer Service Representative fills much of their day answering a high volume of back-to-back incoming calls in a fast-paced atmosphere where assisting our consumers with passion and care is top priority. Our representatives assist consumers with questions surrounding product knowledge and warranties on all products, while also providing information and sales support about products that match the consumer’s needs. The Customer Service Representative may also be assigned to assist consumers through our email or chat channels.
A successful candidate will have a passion for customer service, a positive attitude, strong problem-solving skills, excellent written and verbal communication, and the ability to multitask accurately and effectively. You must know your way around basic IT equipment (see items detailed below), as you are expected to set up your remote workspace and navigate computer systems and applications with only remote support/assistance. Does this sound like you? If so, Otter Products may be a great place to grow your career!
Additional Details and Requirements (PLEASE READ):
- Available Schedules:
- 40 hours/week:
- Monday - Friday, 8:00 AM to 5:00 PM
- 32 hours/week:
- Monday, Tuesday, Thursday, Friday, 8:00 AM - 5:00 PM; Wednesday off
- Monday, Wednesday, Thursday, Friday, 8:00 AM - 5:00 PM; Tuesday off
- Monday, Tuesday, Wednesday, Friday, 8:00 AM - 5:00 PM; Thursday off
- Please note: This role requires you to participate in a quarterly shift bid, which could result in a possible schedule change based on business needs. A shift bid occurs to balance incoming volume and the agents’ schedule. Agents can indicate their preferences for upcoming available shifts based on their performance.
- Location Requirements:
- As a Customer Service Representative, you will work 100% remotely.
- Must live/work in Colorado or Wyoming, within 50-miles of our headquarters at 209 S. Meldrum St., Fort Collins, CO 80521.
- No exceptions will be made for anything over 50-miles from the planned working location to the address provided above.
- We provide:
- Laptop, docking station, and all required cables (up to a 50ft. Ethernet cable)
- Two monitors with stands
- Keyboard and mouse
- Wireless headset
- Monthly "internet allowance" to offset the cost of your internet service (subject to payroll taxes)
- NOTE: Provided equipment is intended for work purposes only.
- You provide:
- A quiet workspace where confidential information is secure
- Reliable internet service
- Your undivided attention for our customers
- Hiring Process (Two Rounds):
- First round
- Resume and Hiring Manager Review Question response review
- Answers are reviewed for completeness, content, and acceptable grammar and spelling (we don't expect perfection, typos happen and we're human).
- This is your first impression. Your well-developed responses provide you the opportunity to show us a little bit about who you are and how you will represent Otter Products through written communication on our chat and email channels.
- No Otter Products knowledge or experience is required to answer these questions.
- All answers are reviewed (by the hiring managers, not AI) and used to determine the candidates that move forward to the second round.
- There is no character or word limit for your answers.
- Second Round
- A 30-minute video interview.
The IT Department at Otter Products is seeking an IT Support Specialist to join our team in Hung Hom, Kowloon as the main IT point of contact. This role will be responsible for providing troubleshooting and technical support to our internal clients in person and remotely. The ideal candidate will provide end user support for internal and external applications and handle technical escalations from the Service Desk team that require further investigation or resolution.
This person will need to be a self-starter, have excellent communication skills, possess a customer centric mindset and require low supervision and direction. You will work cross-functionally with development and infrastructure teams to quickly identify and correct IT issues. Does this sound like you? If so, Otter Products may be a great place to grow your career!
Otter Products is currently seeking a Senior QA Engineer to join our Information Technology team! You can be based 100% remote in the US or in our Fort Collins, CO office.
In this role you will join our Salesforce applications team leading the design, implementation, and execution of test plans in support of our Salesforce ecosystem the delivers enterprise scale solutions to our internal and external customers. This position contributes to the maintenance of existing Salesforce platform applications, as well as the architecture and implementation of new solutions. You will collaborate with other engineers, product owners, and stakeholders to enhance our use of Salesforce. Our Salesforce ecosystem is used by many functions at Otter and is a critical component to our sales enablement for both B2B and B2C customers.
We are seeking an engineer with significant experience in developing and maintaining integration, functional, and regression test plans using technologies such as Webdriver.io/Selenium. We want someone who has experience with automating test execution. This position is critical to our existing and future organic and non-organic growth as a company, and we are seeking someone excited to make a tangible impact on our ecosystem.
The ideal candidate will come into our organization and help us structure out our QA practice. This role will have significant say in how we structure that moving forward and how we can best integrate QA with our standard development practice.
Otter Products is currently recruiting for a Business Development Lead – Bio Cold Chain Packaging to join our Liviri team. This role can be based remotely in the U.S. and requires travel (up to 50%) to client locations as needed.
As the Business Development Lead– Bio Cold Chain Packaging, you will be responsible for all aspects of sales and business development activities for global cold chain consumer packaging goods used in medical devices, biotech, and pharmaceutical applications. Utilizing consultative “solutions selling” techniques, you will develop unique solutions to meet your customers’ specific product or container needs by representing the company at events and trade shows and traveling to customer sites as often as necessary. You will have the opportunity to drive innovation in the cold chain consumer packaging environment by communicating customers' needs to the organization and through good management, assist in turning those requirements into profits.
Liviri is a rapidly growing company based in Fort Collins, Co. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of pharmaceutical and food products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold chain, such as Styrofoam coolers.
Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using. Deliver Different...Liviri.
The Test Engineer, having professional experience, uses concepts and business objectives to participate in the design and execution of tests to ensure Otter Products core products and new technologies meet demanding criteria and superior standards. This role is responsible for understanding and interpreting test requirements as well as consulting with product teams to recommend performance and quality requirements.
The Director of Strategic Alliances will establish and maintain strategic relationships at all levels, including Senior Executives with key OEM partners in the region. This role is dedicated to B2B. This individual must drive business development opportunities, facilitate Otter Product B2B global roadmap alignment and develop a robust-global network within the OEM to support global sales & product opportunities. Creating successful go-to-market strategies and future innovation collaborations is a key success factor. This role is based in Seoul, Korea. Travel to the United States and Hong Kong is likely.
Otter Products is currently hiring for a Workforce Management Coordinator to support our Customer Service Team. This position can be based in one of our US office locations (Fort Collins, CO or San Diego, CA) or can be based 100% remotely in the US.
As a Workforce Management Coordinator you will help ensure superior customer care through the facilitation of workforce management and planning for effective customer support. This will include monitoring workloads and determining staffing requirements.
The Process Quality Engineer (PQE) is a key member of Project Core Teams. The PQE has ultimate accountability for Manufacturing and Quality for assigned Product Series. This includes evaluating new designs, identifying risks, determining the Qualification Requirements for new products, and communicating these requirements to Otter Suppliers / Partners and the Supplier Quality Engineer (SQE) assigned to support the suppliers. This role also partners with engineering to ensure new products are Manufacturable and the associated Quality Specifications are clear and attainable.
Strong cross-functional collaboration with other PQE’s, Product Develop Teams, and Supply Chain Functions will be an essential key to success. This role will utilize Manufacturing & Quality experience and knowledge to enhance how Otter Products qualifies both Product and Processes as well as mentor Suppliers and SQE’s on the use of key tools and systems. This position is a professional level role within the Quality Engineer Job Family and works with all levels of the organization.
Otter Products is currently hiring for an Inventory Clerk to join our 3rd shift team at our Frederick, CO Distribution Center. 3rd Shift hours are Friday - Sunday 6:00 AM - 6:00 PM (MT).
The Inventory Clerk applies standard operating procedures to track and count inbound deliveries. This role is responsible for utilizing defined procedures and practices to complete cycle counts, and reconcile inventory balances and shipping/receiving discrepancies.
Otter Products is currently recruiting for a Business Development Lead – eGrocery to join our Liviri team. This role can be based remotely in the U.S. and requires travel (up to 40%) to client locations as needed.
As the Business Development Lead – eGrocery, you will be responsible for all aspects of sales and business development activities for global cold chain consumer packaging goods used in egrocery staging, last-mile delvery and automated micro-fulfillment operations. Utilizing consultative “solutions selling” techniques, you will develop unique solutions to meet your customers’ specific product or container needs by representing the company at events and trade shows and traveling to customer sites as often as necessary. You will have the opportunity to drive innovation in the cold chain consumer packaging environment by communicating customers' needs to the organization and through good management, assist in turning those requirements into profits.
Liviri is a rapidly growing company based in Fort Collins, Co. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of pharmaceutical and food products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold chain, such as Styrofoam coolers.
Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using. Deliver Different...Liviri.
Otter Products is recruiting for a Field Sales Representative to join our team. This position will be based remotely in the Philadelphia, PA area.
The Field Sales Representative works ‘in the field’ to build strong relationships, educate customers, and offer account support. An FSR represents our brands, wins the hearts and minds of our customers, and always provides a best-in-class experience by engaging with retailers virtually and through store visits.
The successful candidate will have an understanding of CPG (consumer packaged goods), retail sales, consumer electronics and/or the wireless industry. In addition, you will possess excellent written and verbal communications skills, an aptitude for training/education, and the ability to present to large groups of people. This position will be remote in the assigned territory of Philadelphia, PA and will require regular travel (25-50%) in order to reach your customer sites and events. Does this sound like a job you’ve been dreaming about? If so, Otter Products may be a great place to grow your career!
Otter Products is recruiting for a Field Sales Representative to join our team. This position will be based remotely in the Washington, DC area.
The Field Sales Representative works ‘in the field’ to build strong relationships, educate customers, and offer account support. An FSR represents our brands, wins the hearts and minds of our customers, and always provides a best-in-class experience by engaging with retailers virtually and through store visits.
The successful candidate will have an understanding of CPG (consumer packaged goods), retail sales, consumer electronics and/or the wireless industry. In addition, you will possess excellent written and verbal communications skills, an aptitude for training/education, and the ability to present to large groups of people. This position will be remote in the assigned territory of Washington, DC and will require regular travel (25-50%) in order to reach your customer sites and events. Does this sound like a job you’ve been dreaming about? If so, Otter Products may be a great place to grow your career!
The Sr. Test Technician will play a key role to ensure quality of the company’s core products and new technologies through testing. The Sr. Test Technician will collaborate with the Test Engineering and Design Engineering team to facilitate product testing to internal and external performance/quality requirements. This role is responsible for collecting data, interpreting data, and communicating results. The Sr. Test Technician demonstrates good judgement to improve and/or create test methods and test fixtures as well as identify areas for efficiency improvements and lead the implementation of these improvements. The Sr. Test Technician trains and mentors others on commonly used systems and processes as well as ensure compliance with test, safety, and security procedures.
Otter Products is looking for a General Manager to lead our Liviri brand. This position will be located in Fort Collins, CO or can be 100% remote in the US.
The General Manager (GM) will have overall responsibility for our Liviri business unit with full P&L responsibilities including profitability, team management, budgeting and business unit operations. This role will develop and implement an approved strategic business/growth plan outside of our core business. The Business Unit GM will manage a team of direct and indirect reports and will model servant leadership in day-to-day interactions. Monthly travel is expected.
About Liviri
Liviri brings new purpose and perspective to an evolving packaging world. By fostering collaborative business partnerships, by networking across the value chain and by innovating thermally performant, sustainable products — the box is just the beginning.
Otter Products is currently seeking a Lead RF Antenna Engineer to join our BluFlux team in Louisville, CO!
As a Lead RF Antenna Engineer, you will be responsible for the hands-on work required to deliver custom antenna and RF hardware solutions for the most advanced wireless products. This opportunity involves requirements definition and analysis, custom design, transition to prototyping and collecting performance data.
• In the requirements definition and options development phase, you will work cross-functionally to establish product performance metrics which translate to antenna performance metrics.
• In the design phase, you will use HFSS and other tools to create a custom antenna design for the product against the performance criteria that you have helped establish.
• In the prototyping phase, you will oversee the construction of prototypes based on either standard PCB techniques or machined or hand-built antennas.
• In the performance testing phase, you will work closely with a test engineer, a lab manager, the project manager, and a bench technician to collect, interpret, quality-check, analyze, and report results.
We are looking for someone who is passionate about solving both technical and business problems. If you are looking for a position that is a hands-on hardware delivery role, then keep reading!
Otter Products is currently seeking a Sr. Software Engineer - Integrations to join our Information Technology team! You can be based 100% remote in the US or in our Fort Collins, CO office.
In this role you will join our Application Integrations team, developing integrations that automate the flow of data between enterprise applications, vendors, and our B2B customers.This position contributes to the maintenance of existing integrations, as well as the architecture and implementation of new integrations. You will leverage our iPaaS Mulesoft, as well as EDI partners like DataTrans,to build scalable integrations between Otter business systems including Infor, Salesforce, AgilePLM, and our custom-built service layer in AWS.A successful candidate must have a strong desire to work on both existing integrations as well as greenfield development and architecture.
We are seeking an engineer with functional knowledge of Mulesoft, EDI and other data formats, REST/SOAP APIs,Java, and a scripting language like Python.This position is critical to our existing and future organic and non-organic growth as a company, and we are seeking someone excited to make a tangible impact on our ecosystem.
Otter Products is currently recruiting for a Chief Operating Officer to join our leadership team onsite in Fort Collins, CO.
The Chief Operating Officer has ultimate responsibility for building and driving the organization's operational functions, while implementing continuous improvement processes to encourage sustainable growth. As a key member of the Otter Products Executive Leadership Team, this servant leader will be responsible for leading the Engineering, Supply Chain, Manufacturing, and Fulfillment functions to align with the organizations strategic plan. The COO will model servant leadership and hold team members accountable to these principles and our core values.