Otter Products

OTTERTUNITIES

Otter Products is an equal opportunity employer.

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Job Locations US-CO-Fort Collins | US-CO
Accepting Applications until 8:00 AM (MST) on Monday, January 24th Estimated Start Date: Monday, February 28th   Otter Products is currently recruiting for Part-time Customer Service Representatives to join our best in class Customer Service team!  In this role, you will serve as a brand ambassador while assisting OtterBox and LifeProof customers via phone, email and chat. Intrigued? Keep reading…   At Otter Products, we’ve thrown the script out, encouraging our Customer Service Representatives to provide an excellent customer experience by engaging everyone they assist using their stellar interpersonal skills.  The Customer Service Representative answers a high volume of incoming calls, maintaining a passion to assist customers while answering repetitive questions surrounding product knowledge and warranties on all products, while also providing information about products that may match the customer’s need. Additionally, the Customer Service Representative may be assigned to assist customers through our email or chat channels.     The successful candidate will have a passion for customer service, a positive attitude, excellent written and verbal communication skills and the ability to multitask while maintaining accuracy.  Additionally, you must know your way around basic IT equipment (see items detailed below), be comfortable connecting cables to equipment, and able to navigate computer systems and applications with only remote support/assistance.  Does this sound like you? If so, Otter Products may be a great place to grow your career!           Additional Details and Requirements (PLEASE READ): - Available Schedules: - 20 hours/week: - Monday - Friday, 8:00 AM to 12:00 PM - Monday - Friday, 10:00 AM to 2:00 PM - Monday - Friday, 11:00 AM to 3:00 PM - Monday - Friday, 1:00 PM to 5:00 PM - 24 hours/week (start and stop times can be adjusted):  - Monday, Wednesday, Thursday, Friday, 8:30 AM - 3:00 PM; Tuesday off - Monday, Tuesday, Thursday, Friday, 8:30 AM - 3:00 PM; Wednesday off - Monday, Tuesday, Wednesday, Friday, 8:30 AM - 3:00 PM; Thursday off - Location Requirements: - As a Customer Service Representative, you will work 100% remotely.  - Must live/work in Colorado, within 50-miles of our headquarters at 209 S. Meldrum St., Fort Collins, CO 80521. - No exceptions will be made for anything over 50-miles from the planned working location to the address provided above. - We provide: - Laptop, docking station, and all required cables (up to a 50ft. Ethernet cable) - Two monitors with stands - Keyboard and mouse - Wireless headset - Monthly "internet allowance" to offset the cost of your internet service (subject to payroll taxes) - NOTE: Provided equipment is intended for work purposes only. - You provide: - A quiet workspace where confidential information is secure - Reliable internet service - Your undivided attention for our customers - Hiring Process (Two Rounds): - First round - Resume and Hiring Manager Review Question response review - Answers are reviewed for completeness, content, and acceptable grammar and spelling (we don't expect perfection, typos happen and we're human).  - This is your first impression.  Your well-developed responses provide you the opportunity to show us a little bit about who you are and how you will represent Otter Products through written communication on our chat and email channels. - No Otter Products knowledge or experience is required to answer these questions.  - All answers are reviewed (by the hiring managers, not AI) and used to determine the candidates that move forward to the second round. - There is no character or word limit for your answers. - Second Round - A 30-minute video interview. 
Job Locations US-CO-Fort Collins | US-CO
Accepting Applications until 8:00 AM (MST) on Monday, January 24th Estimated Start Date: Monday, February 28th   Otter Products is currently recruiting for Full-time Customer Service Representatives to join our best in class Customer Service team!  In this role, you will serve as a brand ambassador while assisting OtterBox and LifeProof customers via phone, email and chat. Intrigued? Keep reading…   At Otter Products, we’ve thrown the script out, encouraging our Customer Service Representatives to provide an excellent customer experience by engaging everyone they assist using their stellar interpersonal skills.  The Customer Service Representative answers a high volume of incoming calls, maintaining a passion to assist customers while answering repetitive questions surrounding product knowledge and warranties on all products, while also providing information about products that may match the customer’s need. Additionally, the Customer Service Representative may be assigned to assist customers through our email or chat channels.     The successful candidate will have a passion for customer service, a positive attitude, excellent written and verbal communication skills and the ability to multitask while maintaining accuracy.  Additionally, you must know your way around basic IT equipment (see items detailed below), be comfortable connecting cables to equipment, and able to navigate computer systems and applications with only remote support/assistance.  Does this sound like you? If so, Otter Products may be a great place to grow your career!           Additional Details and Requirements (PLEASE READ): - Available Schedules: - 40 hours/week: Monday - Friday, 8:00 AM to 5:00 PM - 32 hours/week: - Monday, Wednesday, Thursday, Friday, 8:00 AM - 5:00 PM; Tuesday off - Monday, Tuesday, Thursday, Friday, 8:00 AM - 5:00 PM; Wednesday off - Monday, Tuesday, Wednesday, Friday, 8:00 AM - 5:00 PM; Thursday off - 30 hours/week: Monday - Friday, 9:00 AM - 3:30 PM (30-minute meal break)  - Location Requirements: - As a Customer Service Representative, you will work 100% remotely.  - Must live/work in Colorado, within 50-miles of our headquarters at 209 S. Meldrum St., Fort Collins, CO 80521. - No exceptions will be made for anything over 50-miles from the planned working location to the address provided above. - We provide: - Laptop, docking station, and all required cables (up to a 50ft. Ethernet cable) - Two monitors with stands - Keyboard and mouse - Wireless headset - Monthly "internet allowance" to offset the cost of your internet service (subject to payroll taxes) - NOTE: Provided equipment is intended for work purposes only. - You provide: - A quiet workspace where confidential information is secure - Reliable internet service - Your undivided attention for our customers - Hiring Process (Two Rounds): - First round - Resume and Hiring Manager Review Question response review - Answers are reviewed for completeness, content, and acceptable grammar and spelling (we don't expect perfection, typos happen and we're human).  - This is your first impression.  Your well-developed responses provide you the opportunity to show us a little bit about who you are and how you will represent Otter Products through written communication on our chat and email channels. - No Otter Products knowledge or experience is required to answer these questions.  - All answers are reviewed (by the hiring managers, not AI) and used to determine the candidates that move forward to the second round. - There is no character or word limit for your answers. - Second Round - A 30-minute video interview.  
Job Locations US-CO-Louisville
Otter Products is recruiting for an RF Antenna Engineer to join our BluFlux team in Louisville, CO!   As a RF Antenna Engineer, you will be responsible for delivering custom antenna and RF solutions for the most advanced wireless products. The position involves requirements definition and analysis, custom design, transition to prototyping and collecting performance data. If you are looking for a position that is a hands-on hardware delivery role, then keep reading! We are looking for someone who is passionate about solving both technical and business problems. • In the requirements definition and options development phase, you will work cross-functionally to establish product performance metrics which translate to antenna performance metrics. • In the design phase, you will use HFSS and other tools to create a custom antenna design for the product against the performance criteria that you have helped establish. • In the prototyping phase, you will oversee the construction of prototypes based on either standard PCB techniques or machined or hand-built antennas. • In the prototyping phase, you will work closely with a test engineer, a lab manager, the project manager, and a bench technician to collect, interpret, quality-check, analyze and report results. Curious to learn more about BluFlux? BluFlux provides hardware developers with proven RF, antenna and electromagnetic design, engineering, testing and measurement services that reduce the time and cost of bringing the world’s most advanced wireless and connected devices to market. BluFlux’s team of engineers provide expertise in commercial markets including mobile and wireless, M2M, Internet of Things and wearable devices, automotive and connected car technology, industrial sectors including safety, security, sensors and communications devices, and public safety including communications, data, sensors, and navigation. Our team and two RF anechoic chambers make BluFlux the ideal strategic partner to streamline the development of wireless and connected devices. BluFlux was founded in 2014 and is based in Louisville, Colorado. For more information, visit www.bluflux.com.
Job Locations IE-Cork-Cork
Otter Products is currently recruiting for an Associate IT Support to join our IT Service Desk team.  This role is ideal for someone who is looking to start their IT career! You will work closely with the service desk technicians, hiring managers and the HR dept to effectively onboard new hires. You will coordinate and execute employee change activities; this will include imaging laptops and shipping IT equipment to users. You will also support the tracking of hardware and software, from procurement to disposal. The successful candidate will possess good PC hardware troubleshooting skills, excellent written and verbal communication skills, organisational skills, and an ability to multi-task and prioritize effectively.    Additionally, you must be personable and enjoy working with people across all levels of the organization and be able to quickly learn new skills.  
Job Locations US-CO-Fort Collins
** This position will be posted until 5:00 PM on Friday, January 14th. **   Otter Products is currently hiring for a Supply Chain Specialist to join our Supply Chain team. This position will be based in our Fort Collins, CO office with the ability to work remotely a few days a week.    As a Supply Chain Specialist, you will manage inventory on new and existing products at component and finished goods levels to achieve on time delivery to our customer’s requests: all while striving towards inventory turns goals.
Job Locations US-CO-Frederick
Otter Products is currently recruiting for Material Handlers on 2nd and 3rd shifts to join our Frederick, Colorado Distribution Center team! As the Material Handler, you will be responsible for loading, unloading, and moving goods, products, and parts around the distribution center.  Intrigued? Keep reading…   The Material Handler is key in accomplishing accurate and timely delivery of the product for the satisfaction of our customer by picking, packing, and shipping products while maintaining documentation to track materials moved.   The successful candidate will have strong math skills, be proficient with Microsoft Excel and Outlook and possess the ability to work well under pressure with the flexibility to shift focus quickly.  Does this sound like you? If so, Otter Products may be a great place to grow your career!        **Available Shifts: - 2nd Shift: Monday through Thursday, 3:45 PM to 2:15 AM (Receives Shift Differential) - 3rd Shift: Friday through Sunday, 5:45 AM – 6:00 PM (Receives Shift Differential)
Job Locations US-CO-Frederick
Otter Products is currently recruiting for 3rd Shift (Weekend) Equipment Operators to join our Frederick, Colorado Distribution Center team! As the Equipment Operator, you will be responsible for participating in the coordination of products in preparation for distribution and may partner with the inventory team to manage inventory including discrepancies. Intrigued? Keep reading…   The Equipment Operator will safely operate equipment including but is not limited to: forklift, electric pallet jack (EPJ), order picker, Turret, etc. in accordance with OSHA and Otter Products protocols.   The successful candidate has an understanding of Safety and Occupational Safety and Health Administration (OSHA) requirements and possesses knowledge of warehouse and distribution center operations.  Additionally, you should have the ability to understand and follow basic manufacturing documents and processes.  Current forklift certification or the ability to successfully achieve and maintain forklift certification within six months of joining the team is a must.  Does this sound like you? If so, Otter Products may be a great place to grow your career!     - Available Shift: - 3rd Shift: Friday through Sunday, 5:45 AM – 6:00 PM (Receives Shift Differential)
Job Locations US-Remote
Otter Products is currently recruiting for a Sr. Digital Marketing Specialist to joing our Digital Marketing team! You can be based 100% remote in the US or in our offices in Fort Collins, CO or San Diego, CA.   As a Sr. Digital Marketing Specialist, you will lead paid media strategy (search, social, display, native, programmatic, OOH, etc.), set Key Performance Indicators (KPIs) and report on campaign performance for assigned brand(s) in partnership with media agency of record. Through comprehensive research and analysis, you will help to define planning parameters, including budget requirements, target audience definition and much more in order to ensure a data-driven strategic media mix is developed and executed in order to achieve brand and revenue goals. The Sr. Digital Marketing Specialist will serve as a key liaison between internal cross-functional teams and external partners such as vendors (Google, Facebook, etc.), media agencies, research firms and more to ensure programs are within budget, on target, and performing according to pre-defined goals. If this sounds like you, keep reading!
Job Locations IE-Cork-Cork
Otter Products is currently recruiting for a detail orientated Logistics Coordinator to join our Logistics team! The successful candidate will be an integral part of our supply chain, working closely with internal and external stakeholders to establish ways we can best meet and surpass their needs. You will work alongside a global team to manage all logistics activities, coordinating, directing, and monitoring the movement of product.   Intrigued? Keep reading…   The ideal candidate will possess excellent communication and problem-solving capabilities while always keeping a customer focus mindset. An ability to handle multiple tasks with changing priorities is a must.  Does this sound like you? If so, Otter Products may be a great place to grow your career!
Job Locations IE-Cork-Cork
Otter Products is currently recruiting for a Paralegal to join our EMEA & APAC Legal team on a 12 month fixed-term contract. As the Paralegal, you will be responsible for the day-to-day tactical operations of Otter Products, EMEA and APAC corporate legal matters. This Otter must have excellent interpersonal, organizational, and follow-up skills with the ability to handle multiple assignments simultaneously while maintaining a great attention to detail. Intrigued? Keep reading... The successful candidate will have a high level of integrity, as this position will be exposed to confidential and sensitive information. You will perform a variety of law-related tasks under the direction of the General Counsel EMEA & APAC including conducting legal research, production of legal documents, correspondence, briefing documents, reports and presentations, contracts, agreements and performing other related duties as required.  Does this sound like you? If so, Otter Products may be a great place to grow your career!
Job Locations VN
The Role The Business Development Manager is responsible for Vietnam & Cambodia channel partnership and work together with internal and external partners to push for business success. The role will report to the Regional Sales Manager. The ideal candidate will be proactive in communications with key partners, strive for superior customer service and have a strong enthusiasm for OtterBox products. This position will be home based.
Job Locations US-CO-Fort Collins
Otter Products is currently hiring a Packaging Designer to join our Packaging Team. This position will be based in our Fort Collins, CO office with the ability to work remotely a few days a week.    As a Packaging Designer, you will develop creative concepts and innovative ideas supporting customer engaging product packaging. This role will ensure the development of packaging meets Otter Products standards. This role will work with external vendors to ensure consistency of the brand on packaging.   
Job Locations CN-Hong Kong
The Role The E-Commerce Specialist (Japanese Speaking) is responsible for planning and executing the products to be placed on the company website and marketplaces for the best results, as if you were a store owner. The role will report to the Assistant E-Commerce Manager as a member of the Marketing department.
Job Locations CN-Hong Kong
The Role Reporting to the Accounting Manager APAC, the Accountant is responsible to support all-rounded accounting functions for APAC, this include but not limited to month-end closing, regional tax matters, financial reports and cash flow forecast. 
Job Locations CN-Hong Kong
The Role The Accounting Manager is responsible for managing the accounting team for APAC, this include but not limited to people management, accounting administration including month-end closing, financial reports and cash flow forecast.  This role report to Financial Controller, APAC.
Job Locations US-Remote | US-CO-Fort Collins | US-CA-San Diego
Otter Products is currently hiring for a Program Manager in our Customer Service Department. This position can be based in one of our US office locations (Fort Collins, CO or San Diego, CA) or can be based 100% remotely in the US.    As a Program Manager (PM), you will use concepts and company objectives to lead the rollout of new products, processes, and projects within the Customer Service department. You will provide technical research support for projects and the department's strategic projects and new processes, including system changes and enhancements. The PM anticipates risks, problem solves, and removes roadblocks to avoid or reduce negative impact to the project/program while participating in identifying ways to improve project execution.    In addition to being the Customer Service liaison into the Otter IT organization, in this role you will be immediately entrusted with the implementation and ongoing stewardship of Salesforce Service Cloud. If you enjoy collaborating with others, capitalizing on technology functionality and guiding processes, then this ottertunity may be right for you!
Job Locations US-CO-Fort Collins
Otter Products is currently hiring for a Process Quality Engineer to join our Process Quality Engineer team in Fort Collins, CO.    As a Process Quality Engineer (PQE) you will have the ultimate accountability for Manufacturing Process Quality for an assigned Product Series. This includes evaluating new designs, identifying risks to project schedules and product supply, and establishing and qualifying the manufacturing processes for new products. You will have strong cross-functional collaboration with other PQE’s, Program Managers, Product Development Engineers, other Supply Chain Functions and contract suppliers to be successful in this role. 
Job Locations UK
Otter Products is seeking a Demand and Supply Planner, to join our EMEA team! The Demand and Supply Planner will be responsible for deriving, loading, and maintaining accurate forecasts, achieving on time deliveries to our customers and ensuring sufficient supply to meet demand.    This otter will be responsible for monitoring and reporting on inventory levels and will beaccountable for communicating key changes and exceptions to the sales and operations teams.  They will play a role in and will contribute to the regional and Global Integrated Business Planning to process.
Job Locations JP-Remote
Otter Products is currently recruiting for a Business Development Manager, Japan to join our APAC team! This is a newly created headcount for a dedicated and ambitious business development professional. Intrigued? Keep reading to learn more about our company! Otter Products includes two industry leading protective solution brands, both with a core emphasis on mobile handheld technology. OTTERBOX is the #1 selling protective phone case brand in the U.S.A. and increasingly offers an expanded product lineup in the outdoor gear category. LIFEPROOF is a globally recognized waterproof case pioneer that has grown to offer a product lineup which increasingly caters to those who live an active lifestyle. With offices in Colorado (HQ), Hong Kong, San Diego and Cork we collaborate globally to deliver the best, but like our namesake Otter, we work hard and play hard together. For more information visit www.otterproducts.com. The ideal candidate will possess excellent channel/partner relation management skills and have sharp eyes on identifying new leads and potential business partnership.  Does this sound like you? If so, Otter Products may be a great place to grow your career!
Job Locations US-CO-Frederick
Otter Products is currently looking for a Distribution Operations Supervisor to join our team at our Distribution Center in Frederick, CO.    2nd Shift (M-Th 3:15 PM - 2:45 AM)   As a Distribution Operations Supervisor you will oversee the distribution center operations within their assigned function. You will work cross-functionally to partner with other supervisors, associate managers and managers throughout the supply chain functional area to maintain best in class operations and work to implement process improvements as necessary. The Distribution Operations Supervisor role will maintain a healthy culture and uphold strong employee performance. You may be assigned to scheduling, manual, automation or distribution center (DC). This is a people leader role.